Burnaby Palace Restaurant

3787 Canada Way,
Burnaby, BC V5G 1G5

(Between: Esmond & Smith)

(Near: Smith AVE and Canada WAY)

Phone: 604.437.1818

Chinese

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Additional Information:

Smoking: not permitted

Alcohol: wine / beer

Dress: casual

Reservations: recommended

Current Quality Rating: Poor (1 votes) [Comments and Reviews]

Latest Review sent on: 2008-08-26 21:57:59
Yesterday evening, I had dinner with my family and in-laws at Burnaby Palace Restaurant. We ordered 5 dishes and 20 minutes in I had a waitress check our food. No response. At 45 minutes, I checked with the waitress again and she told me they were making food table by table. Then at the one hour mark, we got our food but wait only 3 of the 5 dishes came. When we asked about the other 2 dishes, a waiter checked on only 3 dishes were entered into the computer! He said that he give us a discount and give the 2 remaining dishes for free if we waited for them. Only one more dish came and we just decided to get the bill and leave. They ended up charging for the last dish that came.too. If my in-laws werent with me, I would have either 1) left at the 30min mark or 2) paid for whatever I thought was sufficient for the bill and caused a scene. The food is mediocre and is not worth the wait. During this time, I noticed that the takeout queue was moving faster. Beware of the horrible service if you are considering on going to this restaurant to dine. ..More Reviews

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